Insurance Accommodation & Temporary Housing In Colliers Wood, London

Amber Stays understands that speed is critical after a home emergency. We aim to place displaced households in suitable, move-in ready temporary housing as quickly as possible — often within 24–72 hours depending on availability and the complexity of requirements. For urgent insurance placements we prioritise properties that meet the claimant’s needs (number of bedrooms, accessibility, parking, pet policies, etc.) and co-ordinate fast clean-and-check processes so the property is safe and ready to occupy. If you’re working with a loss adjuster or housing officer, provide contact details and claim references up front to speed the booking and direct billing process.

Yes. Amber Stays routinely partners with insurers, loss adjusters, brokers and housing teams to provide managed insurance accommodation. We offer direct billing options, comprehensive property briefs for claims teams, and transparent invoicing to simplify financial reconciliation. Our teams are familiar with claims workflows and can supply documentation such as detailed invoices, guest check-in/out reports and inventory records to support insurers and case handlers.

Amber Stays provides flexible stay lengths to match the needs of each claim. Options range from short nightly emergency stays to multi-week temporary housing and long-term placements that last months while repairs are carried out. We personalise each booking according to the estimated repair timeline and can extend stays subject to property availability. For long-term placements we can discuss deposit, billing cadence and any necessary paperwork with insurers or the policyholder.

Yes — many Amber Stays properties are specifically chosen for family suitability. Family-friendly features include multiple bedrooms, safe residential settings, nearby schools and amenities, secure outdoor space where available, and practical layouts for everyday living. We can also arrange family-specific extras on request (cots, high chairs, additional bedding) — please request these at booking so we can confirm availability and any small associated charges.

Pet policies vary by property. Some Amber Stays homes accept pets with a small additional cleaning fee or refundable deposit, while others remain strictly no-pets to protect allergy-sensitive or long-stay guests. Always declare pets at the time of booking — undeclared animals can lead to additional charges or termination of accommodation. If a pet-friendly option is essential for the claimant, we will prioritise pet-friendly properties and confirm any conditions in writing.

If repairs extend beyond the original timeline, Amber Stays works with the insurer, loss adjuster or housing officer to secure continued accommodation. We offer flexible extensions where the same property remains available, or we can relocate guests to a comparable home with minimal disruption. Our goal is to maintain continuity and reduce upheaval for the claimant — we coordinate logistics, transfer of belongings if needed, and clear communication between all parties so the temporary housing remains appropriate throughout the claims process.

Yes — Amber Stays supports direct billing and can issue VAT-compliant invoices, reference claim numbers and accept purchase orders where required. We regularly liaise with insurer finance teams and loss adjusters to meet procurement rules and comply with claims processes. For corporate or insurer accounts we can agree billing cycles (weekly, monthly) and supply the documentation insurers need to process payments quickly and accurately.

Absolutely. Each Amber Stays property is supplied with fresh hotel-grade bedding and towels for move-in, plus essential kitchenware and toiletries to get guests settled immediately. We provide professional deep cleans between bookings and can arrange periodic housekeeping, linen changes and top-up supplies during longer stays. These services can be included in the booking or provided as add-ons depending on the claim requirement and insurer instructions.

Safety and security are core priorities. All properties operated by Amber Stays meet legal safety standards and local regulations, and are professionally managed with robust check-in procedures, verified inventories and regular maintenance checks. While property insurance is the responsibility of individual owners and insurers, Amber Stays maintains operational liability cover and operates strict guest vetting and security practices to protect occupants and their belongings.

To request a specific property or location, contact Amber Stays with the claimant’s requirements (number of bedrooms, accessibility needs, pets, proximity to schools/work, parking) and any claim references or loss adjuster contact details. If a specific property is unavailable, we will propose the closest available alternatives and manage any relocations if required. For insurer bookings, share the purchase order or account details to speed confirmation and direct billing.